Vigano Ltd, Northampton

4 Reviews
updated on 29 July 2018

Official Data

Official Name
VIGANO LTD
Reg. office address
ALMA PARK WOODWAY LANE, CLAYBROOKE PARVA, LE17 5FB, LUTTERWORTH, LEICESTERSHIRE
Company Number
07142357
Jurisdiction
England/Wales
VAT Number
153 3552 24
SIC Code
47910 - Retail sale via mail order houses or via Internet
47990 - Other retail sale not in stores, stalls or markets
Date of Incorporation
02 Feb 2010
Company Type
Private Limited Company
Previous addresses
10 Canberra House Corbygate Business Park Corby Northamptonshire NN17 5JG
48a Arnhill Road Gretton Corby Northamptonshire NN17 3DN
48a Arnhill Road Gretton Northamptonshire NN17 3DN United Kingdom

Description

We offer the largest selection of Shopping Trolleys, Barbecues, Electrical Appliances, Pushchairs and many more home and garden products. Our collection range include brands like Dyson, Fiskars, Redkite, Big K, we are the only website that offers the latest products available in the UK at the best prices. Vigano.co.uk, Home and Garden Department Store, selling a wide variety of BBQs, Rotary Clothes Lines and Sensor Bins.


Company description
A hard suitcase is a great method of transport to protect your valuable possessions in transit. Our best selling super light ABS hard shell collection is the Antler Flyweight. It’s sleek looks and high security features by offering means of a fixed combination and TSA lock adds to the award for our top choice for a hard shell suitcase. Soft suitcases are great for those who want more flexibility.
Choosing an expandable case means you can pack more but the weight does add up. This is no longer an issue with the Carlton Titanium luggage collection; offering the lightest selection of luggage bags and trolleys on the market. The cases are extremely feather light but do not comprise on structure and durability.
We offer the largest selection of Shopping Trolleys, Barbecues, Electrical Appliances, Pushchairs and many more home and garden products. Our collection range include brands like Dyson, Fiskars, Redkite, Big K, we are the only website that offers the latest products available in the UK at the best prices.
Keywords:
Mail-Order House, Nonstore Retailers, Online Garden Department Store
Products
shopping trolleys, barbecues, luggage, pushchairs, babywear, garden products
Vigano Ltd is listed in the following categories:

Reviews

, more than 2 years ago

Awful customer service, item never arrived, suspected fraud I ordered a trolley shortly after christmas on the basis that the website say they would usually post the item within one business working day. I then found out their website and / or paypal wrongly charged me for two trolleys instead of one. I emailed them. And for the next two and a half weeks I kept on emailing / telephoning them almost on a daily basis. They emailed back several times to say they will sort out the refund, but they never did. The item also never arrived. When I asked about that - they said they were having problems with the courier, and gave no indication when the item will be posted. When I kept emailing them, I was met with silence! So effectively, for two and a half weeks, they kept double of my money, and did nothing to send the item ordered out to me! I got so frustrated that I finally emailed them and threatened to call the police if they do not sort it out immediately. I pointed out it takes no point at all to refund money - in fact they answered enough emails to be able to use that time to process a refund! Rather unsurprisingly, they emailed back immediately this time, and refunded all the money. Interestingly enough, they did not just refund the money for one of the item, but both - which made me question if they ever had the item in the first place. Worst of all - the lady then emailed to say it was MY FAULT for ordering twice!! There was no apology from her for anything!! I emailed back to point out in fact the receipt from Vigano said I only ordered one item, and mentioned the appalling customer service. Surprisingly enough, the company did not bother to email back to apologise. It may just be very poor customer service. I was suspicious of fraudulent activity here. Either way, I would never, ever order from this company. I do not know why some of the reviews here are so gushingly good. From my experience - I concur with the negative ones. Rude, almost non-existent contact from customer service without constant badgering, and highly suspicious activity with this company!

GREAT SERVICE

, more than 2 years ago

I purchased a fiskars mower from Vigano. This was my first purchase from them. The goods arrived really quickly, delivered by courier. Everything was extremely well packaged so no fear of transit damage. After assembly of the products, there turned out to be a problem with the grass catcher. I emailed Vigano late on the Friday evening, I had a very polite and friendly response on Saturday morning asking for a few more details. After providing all details, got an immediate response back telling me they would order a replacement The replacement arrived on the following Wednesday. Extremely fast and efficient service and I am one very happy customer

Possibly out of business! Or Scam.

, more than 2 years ago

I also ordered a garden product - the price was too good to be true. I paid through Paypoint.net thinking my payment was "secure" like with Paypal - but it's not. Paypoint won't even talk to customers - they only process the payment for Vigano. Vigano doesn't answer their phone or any emails. My credit card confirms money is taken. The only explanation is that it's a scam website. Or Vigano is out of business. Either way, it's a scam to still be taking peoples money for orders that are not fulfilled. It's been 4 days with no response from Vigano. My money is gone. Now I have to file a claim with my credit card company.
#Vigano Scam Paypoint.net
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mower

, more than 2 years ago

Bad Bad Bad. They take your money and fail to deliver and if you try to call the phone number you wonty get anyone picking up.If you are thinking or buying from this outfit,order by phone not internet ,you will fail to place your order so at least wont be out of pocket.

Poor

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